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See which recipients opened your email, how many times, and when

See which recipients opened your email, how many times, and when

We’ve been able to track email opens for a while now in Close.

But what we haven’t revealed in the UI until now is that we actually track which recipients opened your email (even if it was sent to multiple people at once), how many times each person opened it, and when they last opened it.

We wanted to go far and beyond what most other email tracking tools provide to help give you more actionable data for your sales process.

See which recipients opened your email, how many times, and when

Just hover over the email icon (which means your email was opened by at least one recipient) for these new details.

As described here, you can also use our powerful lead search to build a lead list of leads that opened your email within the past X days, identifying which of your leads are more engaged.

For example, to find people who opened your latest email within the past few hours but haven’t responded to you, you can use the query:

latest_email_direction:sent email_opened < “4 hours ago”

Hope you enjoy it!

—Phil @philfreo @closeio