Introducing Call Coaching: Seamlessly coach your team to more deals won
feature launch

Introducing Call Coaching: Seamlessly coach your team to more deals won

We’re excited to announce the release of Call Coaching in Close, giving sales managers the ability to listen, whisper, or barge sales calls that are in progress. With Call Coaching, sales training and call collaboration are now easier and more accessible than ever before.
Steli Efti
8 min read
CRM best practices: Your implementation strategy for 2021 and beyond
crm

CRM best practices: Your implementation strategy for 2021 and beyond

Want to build a scalable, high-performance B2B sales team? Nail your sales workflow with this CRM best practice guide.
Steli Efti
6 min read
Using snippets to simplify sales communications
crm

Using snippets to simplify sales communications

Increasing efficiency in sales communications can free up sales professionals time to do more and make more money. Using templated snippets in parallel with your CRM is a good way to ensure all sales communications are accurate and simple.
Kerry Provenzano
5 min read
How to perform a CRM audit at the end of every year (8 precise steps included)
crm

How to perform a CRM audit at the end of every year (8 precise steps included)

The idea of a CRM audit typically evokes dread—but if you know how to go about it, you get maximum impact on revenue with minimal frustration.
Owen Baker
7 min read
Why your CRM is the secret weapon you need to keep coaching your sales team remotely
crm

Why your CRM is the secret weapon you need to keep coaching your sales team remotely

How are you supposed to know what’s happening with your remote sales team so you can coach them in the right direction? You already have a secret weapon in your sales arsenal that can help you. It’s your CRM.
Steli Efti
10 min read
CRM vs spreadsheet: 11 signs it's time to migrate from spreadsheets to a CRM
crm

CRM vs spreadsheet: 11 signs it's time to migrate from spreadsheets to a CRM

It’s time for the showdown: CRM vs spreadsheet. Which one does your business really need?
Steli Efti
8 min read
7 things you can’t do with a CRM spreadsheet
crm

7 things you can’t do with a CRM spreadsheet

A CRM spreadsheet can be a powerful tool for small businesses to get organized with their contacts and stay on top of their pipeline.
Steli Efti
9 min read
Using a Google Sheets CRM template: the pros and cons
crm

Using a Google Sheets CRM template: the pros and cons

If you want to close more deals, you need to be on top of your prospects and customers. That means more than saving super long email threads or organizing your sticky notes and business cards in a filing cabinet.
Steli Efti
7 min read