How do you deal with prospects and customers that are hurting during these times? Is it time to forget about them and move on? No. Now is the time to engage.

Everybody’s been there. We’ve all gotten that classic experience with a sales professional. And that person won’t stop blowing up your inbox.

Hey there - I’m just checking in on our last conversation… Hey there - I’m just checking in on whether you saw our proposal… Hey there - I’m just checking to see if you had a chance to review our… Ok. We get it. You’re just checking in. But here’s the thing:

In the business world, rarely are deals closed on day one.

You’ve sent your initial email. You crafted it well, sent it to a few colleagues to get their feedback, made sure your ask was reasonable, then hit send. A week goes by—you follow up.

Just a few weeks ago, we announced our rebrand as Close and shared the news that we purchased the close.com domain name.

For startups and technology enabled sales teams, meeting a prospect in person feels like a waste of time. Why spend half a day with just one customer, when you could email or call hundreds? But while this might feel like common knowledge, it doesn’t mean in-person selling is dead.

Every sales rep hates hearing no. But it’s just part of the job, right? You can’t win every deal and when a prospect turns you down, it’s time to just move on. But hearing no doesn’t always mean you did something wrong. You might just be talking to the wrong person.