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How to treat prospects that are hurting during this crisis
follow up

How to treat prospects that are hurting during this crisis

How do you deal with prospects and customers that are hurting during these times? Is it time to forget about them and move on? No. Now is the time to engage.
Steli Efti
8 min read
How often should you really follow-up with a prospect [data backed]
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How often should you really follow-up with a prospect [data backed]

Everybody’s been there. We’ve all gotten that classic experience with a sales professional. And that person won’t stop blowing up your inbox.
Steli Efti
5 min read
How to avoid the "just checking in" circle of death
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How to avoid the "just checking in" circle of death

Hey there - I’m just checking in on our last conversation… Hey there - I’m just checking in on whether you saw our proposal… Hey there - I’m just checking to see if you had a chance to review our… Ok. We get it. You’re just checking in. But here’s the thing:
Steli Efti
5 min read
Six key follow up principles that you should keep in mind
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Six key follow up principles that you should keep in mind

In the business world, rarely are deals closed on day one.
Steli Efti
10 min read
The real reason most follow-ups get ignored
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The real reason most follow-ups get ignored

You’ve sent your initial email. You crafted it well, sent it to a few colleagues to get their feedback, made sure your ask was reasonable, then hit send. A week goes by—you follow up.
Steli Efti
5 min read
How we used the power of the follow up to get the Close.com domain
news

How we used the power of the follow up to get the Close.com domain

Just a few weeks ago, we announced our rebrand as Close and shared the news that we purchased the close.com domain name.
Steli Efti
7 min read
In-person vs. virtual selling: How modern teams can use this classic sales strategy
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In-person vs. virtual selling: How modern teams can use this classic sales strategy

For startups and technology enabled sales teams, meeting a prospect in person feels like a waste of time. Why spend half a day with just one customer, when you could email or call hundreds? But while this might feel like common knowledge, it doesn’t mean in-person selling is dead.
Steli Efti
5 min read
Turn a hard no into a yes with the easiest follow-up technique I know
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Turn a hard no into a yes with the easiest follow-up technique I know

Every sales rep hates hearing no. But it’s just part of the job, right? You can’t win every deal and when a prospect turns you down, it’s time to just move on. But hearing no doesn’t always mean you did something wrong. You might just be talking to the wrong person.
Steli Efti
4 min read